6:47 pm Eastern USA
Works for me just fine
Hi guys,
Just to let you know, we suspect a router problem on the web site, which is causing it to go down for a few short minutes at a time.
We are working on it...
The site is crashed again. Time for a new IT manager...
6 pm Eastern Standard (USA) site and forums fine.
If it's a router problem, as suggested upthread, it may not be entirely in Mongoose's control; they may have to do stompydances on desks at any or all of their connectivity provider, hosting provider, colo provider, hosting provider's connectivity provider, et cetera, until the problem is actually found and fixed.
Agreed. That doesn't mean that any one of the abovenamed entities is going to even look at the logs unless the stompydance is done. I have enough trouble of this nature just getting the equivalent division of my own organization to do this when there is no doubt in anyone's mind - except theirs - that the problem is in their equipment. No, when the connection lights on the switch go out simultaneously for 48 workstations, it's NOT a software problem on the workstations.With logs at each it should be a no brainer to find. Unless they are using brain dead providers.
No, when the connection lights on the switch go out simultaneously for 48 workstations, it's NOT a software problem on the workstations.