Ordering

[Inkblot351]

I have a question, how do you get the items you order from the web. I think 3 to 4 weeks is way to long to wait. Is the company even open anymore? What is the deal?

 

[Border Reiver]

If you are US based Hunter asks you to allow for a grace period of 2 weeks before contacting him with regards lost orders. The orders normally only take less than a week for products to reach the UK and I doubt domestic orders take any longer.

Hunter has been fairly swift in dealing with the backlog that built in his absence. Have you actually tried e-mailing him (grip@rpgrealms.com I think) about your issue.

Considering you come from Slidell (you do come from Louisiana?) I thought perhaps a little more sympathy for a one man organisation that was affected so badly by Katrina.

 

[Border Reiver]

Sorry that was too harsh sounding. What I mean is that you might understand better than most as a Louisiana resident the turmoil and difficulties that Hunter has endured in the aftermath of Katrina and his other crises.

 

[hunter]

Since I've been back we've been trying to get orders sent out within a day or two of receiving them. If you've placed an order in the last two weeks or so and haven't received it, drop me an email (grip@RPGRealms.com) and I'll see what's happened.

Hunter