I have been waiting patiently

[scrabble]

BTL: There are products that you opted not to take that culd fulfill your subscription, yes? If so, then the fault is on you.

That is an utterly irresponsible and completely ignorant statement.

People buy a subscription based on what was offered to them initially. Companies do not get to change what was offered halfway through without some kind of legal notice (while we are here, can you please point me to the legal notice that says that QLI reserve the right to change what they offer on their subscriptions on a whim?), and they certainly do not get to keep peoples' money if they do decide to change what was offered and those subscribers choose not to take those items.

If I subscribe to a journal and am then told halfway that the journal will be stopped and I will have to take the rest of my subscription for a different journal instead, then I am fully entitled to demand my money for the rest of the subscription back, and I have no obligation to take the other journal at all.

Subscriptions are not "gambles" either. They are payment for specific services or items. If those specific services or items are not received or delivered, then as far as I can see the provider is in breach of contract.

 

[BetterThanLife]

Any subscription is a gamble.

While I may be willing to concede this, it doesn't apply to this situation. Here the issue has been released yet not made available to those of us that have paid for it. If another TA had never been released and the company went under, then you would have a valid point.

 

[RogerMessengerCalver]

OK I'll take a gamble here (its not like ive not been banned before now is it )

Aramis & Andrew,

Why are you taking the time out to try answering and in some cases confuse the issues over QLI's customer services ?

We have been told by Don that Marc has spoken to Hunter so its Hunter who should be in here answering these and other questions.

Rog.

 

[scrabble]

Aramis & Andrew,

Why are you taking the time out to try and in some cases confuse the issues over QLI's customer services ?

Unless they are paid emplioyees or legal representatives of QLI, they have absolutely no business making any statements about what people should or should not be doing with their subscriptions.

 

[RogerMessengerCalver]

My point exactly.

 

[BetterThanLife]

Looks like they are trying to stomp on me for making a valid point without violating the TOS. And questioning why a TOS violation is being handled publicly.

 

[Beech]

BTL: There are products that you opted not to take that culd fulfill your subscription, yes? If so, then the fault is on you.

Aramis, this is an appalling view to take, you are blaming the buyer for not accepting something they do not want as a replacement for something they have paid for.

Especially as part of the subscription they have paid for is being denied them and sold elsewhere.

(And I wonder how QLI will fill the rest of the outstanding items that us subscribers are still owed).

Any subscription is a gamble.

An understatement when it comes to QLI, but not an excuse for business practice that is so bad it is probably bordering on the illegal.

 

[RogerMessengerCalver]

Also looking at the boards FAQ's section (http://www.travellerrpg.com/CotI/Discuss/faq.php?faq=cotirules#faq_moderation),

The last part,

"How to Identify Staff You will note the Yellow Admin Starburst on Hunter's account. There are a few others, as well. These are the Board Administrators. They speak with Hunter's Voice.

Systemwide Moderators have the Red Starburst."

So as its says for admin they "speak in Hunter's voice" but doesnt for mods should you be saying anything buisiness related ?

Its a genuine question that is now more confusing.

 

[Theophilus]

Looks like they are trying to stomp on me for making a valid point without violating the TOS. And questioning why a TOS violation is being handled publicly.

PM'ed Far Trader again

 

[BetterThanLife]

Also looking at the boards FAQ's section (http://www.travellerrpg.com/CotI/Discuss/faq.php?faq=cotirules#faq_moderation),

The last part,

"How to Identify Staff You will note the Yellow Admin Starburst on Hunter's account. There are a few others, as well. These are the Board Administrators. They speak with Hunter's Voice.

Systemwide Moderators have the Red Starburst."

So as its says for admin they "speak in Hunter's voice" but doesnt for mods should you be saying anything buisiness related ?

Its a genuine question that is now more confusing.

I concur. Further I can't find anyone with a Yellow Starburst except Hunter. Is there a list somewhere?

If Hunter is AWOL again, perhaps a different Admin can solve this issue of uploading TA 9 and setting it live.

 

[RogerMessengerCalver]

The only other admin is Asper Frakes and he/she has been AWOL since May 27th, 2008.

So in short, dont hold your breath.

Rog.

 

[Andrew Boulton]

Looks like they are trying to stomp on me for making a valid point without violating the TOS. And questioning why a TOS violation is being handled publicly.

If I was trying to stomp on you, that would've got you stomped.

I understand your frustration, and I hope TA9 will be available soon, but there *are* other products available to complete your sub. It's not Hunter's fault you don't want them. There's no guarantee you'd like TAs 10-12.

 

[RogerMessengerCalver]

Thats not the point.
As the sub is for TA's its TA's that he wants and not some other product he has no use or want for.
True there is no guarantee that he would like TA 10-12 but he should be able to get them as thats whats hes paid for in the first place.
Say for example I pay a years sub for White Dwarf magazine, I dont expect from the October issue to be getting no more White Dwarf's but be told that I have to pick some thing else instead.

This is all the publishers fault and not in any shape or form the buyers, its this simple fact you seem to be missing.

Rog.

 

[shield]

The issue is there is a TA available, that a TA subscriber wants to pick up and can't, regardless of other items being available.

Cheers
Richard

 

[scrabble]

I understand your frustration, and I hope TA9 will be available soon, but there *are* other products available to complete your sub. It's not Hunter's fault you don't want them. There's no guarantee you'd like TAs 10-12.

Again, this is a completely irresponsible and ignorant statement. You are living on another planet if you believe that it is the fault of the buyer for not filling up his subscription with material that they do not want and did not sign up for when they paid for the subscription.

Again, could you please direct me to a legal notice that allows QLI to change the nature of a subscription on a whim partway through it?

And can you please explain why TA9 has not been made available to subscribers two months after its release, yet is available for purchase elsewhere? Somebody must have posted it to those other online stores, why was it not posted here, to the people who have already paid money for it? This is not rocket science: people pay for a product in advance, and they should receive it when it is released. If that does not happen, the fault is entirely with the publisher, not the subscriber.

All you are doing is attempting to distract people from the fact that QLI are not providing a service and a product that they have already paid for, which is not only disingenuous but also sly and devious. By doing so it seems to me that you and Aramis are digging a deeper hole for QLI, particularly given that you have no right to represent it as you are not employees or legal representatives of the company.

And let us be serious here, TAs 10-12 will most likely never be released. Can subscribers expect be refunded for their rest of their subscriptions if this happens, or will you and QLI continue to attempt to shift the blame to the consumer and make more pathetic excuses for yourselves? Can subscribers even get their money back now if they want to cancel their subscriptions, or has their money disappeared into a black hole?

 

[BetterThanLife]

If I was trying to stomp on you, that would've got you stomped.

I understand your frustration, and I hope TA9 will be available soon, but there *are* other products available to complete your sub. It's not Hunter's fault you don't want them. There's no guarantee you'd like TAs 10-12.

I really don't give a crap about TA 10 or 12. Those don't exist. TA 9 does. Besides that isn't the point, neither is the fact that the single EA or TA that is left in the ELibrary that I don't already own, that I can choose is a TNE EA. I don't own the TNE rules and have no intention of ever owning the TNE rules. Since I don't own the TNE rules, there ARE NOT OTHER PRODUCTS THAT I CAN CHOOSE. I have even already chosen, that POS, Revelation Station which is neither a TA nor an EA and clearly not up to those standards.

The only relevant points are:
(1) We were promised TA 9, most recently, over 18 months ago. (Second post of the thread.)
(2) Many of us have prepaid for TA 9 (as part of our subscription).
(3) TA 9 after much delay has been released by Hunter/QLI
(4) After MORE THAN 2 MONTHS since release TA 9 has STILL NOT BEEN RELEASED TO THOSE OF US THAT HAVE PREPAID FOR IT.

 

[RogerMessengerCalver]

Lets cut to the chase shall we here.

Are either you Aramis & Andrew in any position (either leagl or as staff at QLI) to be making any statements regarding QLI buisiness operations ?

As I understand QLI is a 1 man show that being Mr Hunter Gordon, if this isnt the case and you have influence or controls over QLI's running then make it clear to all parties involved.

We have all had about enough of this cloak and dagger misdirection methold your using, so spell it out in clear terms.

I have gone out of my way to assist people to fix their issues with QLI, I/we dont need to be dealing with so called "officals" we need the organ grinder and not the monkey's.

How long do you expect people to just sit back and let these and other issues slide ?, how many years is the limit ?

Step off the soapbox and let Hunter do the explaining - I know that people will think more of you than what your doing right now.

Roger Calver.

 

[Andrew Boulton]

As the sub is for TA's its TA's that he wants and not some other product he has no use or want for.

When it became clear that the flow of TAs was slowing, Hunter extended the sub to cover other books. Currently, 8 TAs, RS, 7 EPIC Adventures, 2 Golden Age EAs, and 1 TNE EA.

This is all the publishers fault and not in any shape or form the buyers

I never suggested otherwise.

 

[Andrew Boulton]

The issue is there is a TA available, that a TA subscriber wants to pick up and can't, regardless of other items being available.

As soon as we can get Hunter to sit down in front of a computer and do it, we will.

 

[BetterThanLife]

When it became clear that the flow of TAs was slowing, Hunter extended the sub to cover other books. Currently, 8 TAs, RS, 7 EPIC Adventures, 2 Golden Age EAs, and 1 TNE EA.

Of those I have 8 TA's, 7 EA's, 2 GEA's (it is supposed to be a three part adventure) and the very forgettable RS.

What I don't have is TA 9.

What does this have to do with TA 9 not being available to those of us that have prepaid for it? How does this matter at all?